privacy policy

privacy policy

At Hotel Verde (hereinafter referred to as the “Company”), information that can identify an individual customer who uses the website operated by the Company (hereinafter referred to as “personal information”) is recognized as important and treated carefully. I am.

On our website, we may ask you to enter and send your personal information when providing services. The information given on our website is strictly managed.

The content on this page is the basic policy for handling personal information on our website, and there may be additional notes regarding the handling of personal information for each service provided. In such a case, it is displayed separately in each service information, so please also see it.

1. When requesting the provision of personal information

On our website, we ask you to enter and send your personal information in the following cases.

(1) Answer to questionnaire, application and reply to gift planning etc.
(2) Others (If you use a service other than the above to obtain your personal information, we will clearly inform you of its purpose, content, and handling of personal information.)

2. Purpose of use of personal information

Personal information received from customers will be used on our website only in the following cases, and will not be used for any purpose other than the purpose for which the customer provided personal information.

(1) If we need to contact you for any reason.
(2) When our company analyzes to improve our website and our services and products. Even in this case, the analysis will be statistically processed and will not be used to identify the individual customer. (3) When there is consent from the customer

3. Scope of personal information collection

The personal information we receive from customers is the minimum information necessary for providing services, and the provision of other information is not a condition for providing services.

4. Saving personal information

Personal information received from customers will be saved only as a record of the service provision you applied for and will be deleted after a certain period of time.

5. Provision / disclosure of personal information

Personal information received from customers will be handled carefully and will not be provided or disclosed to a third party except in the following cases.

(1) 1 Subcontractor who imposes confidentiality obligations related to item 1 and system maintenance / management
(2) With customer's consent
(3) When requested by law

6. Safety measures

For the safety of personal information, we take reasonable safety measures from both management and operation aspects and system aspects in order to prevent unauthorized access, loss, destruction, falsification, and leakage.

7. Information collection on the homepage

Our website does not collect information about customers using "cookies". Cookies are used only for the purpose of checking the same access within a short period of time with a system that aggregates the number of accesses.
We collect access records (access logs) to our company as information on our website, but we will only use them for statistics related to the operation of our website and investigation of causes such as unauthorized access.

8. Personal information at the link destination

Our website introduces links to the websites (websites) of other companies and organizations in order to provide more useful information and services to our customers. We are not responsible for the collection and handling of personal information carried out on linked homepages (websites).

9. Changed the content of "Hotel Verde Website Handling of Personal Information"

If there are any changes to the contents of this page, we will notify you on the Company's website.

10. Contact us

Inquiries regarding the handling of personal information on our website

Hotel Verde
Motoite, Arao City, Kumamoto Prefecture, 864-0012
Information: 0968-66-3939
e-mail: stay@greenland.co.jp